1. Introduction
These terms govern your use of the Live·En·Synergy platform as a Brand, Artist, Event Organiser, or Audience Member. By creating an account you agree to these terms.
2. Roles & responsibilities
Each participant agrees to the responsibilities of their role, including honouring committed sponsorship budgets and reward rules, and providing accurate information for attendance verification.
3. Platform fees
Live·En·Synergy charges a minimum of £315 + VAT or 9% + VAT of the sponsorship budget, whichever is higher. Fees are deducted from the sponsorship budget provided by the brand.
4. Rewards & verification
Rewards are released to audience members subject to the reward rules of each event and successful attendance verification.
5. Terms for Brands & Sponsors
- You commit the sponsorship budget you set out in a campaign, and honour the reward rules attached to it.
- The Live·En·Synergy service fee — the greater of £315 + VAT or 9% + VAT of the budget — is deducted from that budget before anything is paid out to audience members.
- A sponsorship is binding on both parties once you and the artist or organiser have both agreed to it, and can only be changed after that by contacting the Live·En·Synergy team.
- Audience data is shared with you only in aggregate, or where an individual has explicitly consented.
6. Terms for Artists & Event Organisers
- The event details you list — dates, venue, capacity, ticket price — are accurate, and you'll keep them up to date.
- You'll deliver the branding and sponsor benefits you've agreed for a sponsored event.
- A sponsorship is binding on both parties once you and the brand have both agreed to it, and can only be changed after that by contacting the Live·En·Synergy team.
- You'll help confirm audience attendance at the venue, by the method set out on the event.
7. Terms for Audience Members
- The details you give us — name, contact details, date of birth — are your own and are accurate. One account per person.
- Rewards are only released after your attendance is verified, in line with each event's reward rules. Being selected isn't a guarantee of payment.
- Ticket proof you upload is genuine and yours. Sharing a check-in QR code with someone who isn't at the venue, or repeatedly not turning up after being selected, can suspend your account.
- Your personal details are never sold, and are only shared with a sponsor where you've explicitly consented.
…full copy to be finalised before launch.